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Refund Policy

Last updated: May 9, 2026

We want you to be happy with MyContextOS. If you're not, we'll refund you.

30-day full refund, no questions asked

You can request a full refund within 30 days of your purchase, for any reason. Email hello@mycontextos.com with your order details and we'll process the refund through your original payment method.

Refunds before delivery

If you bought during the founding member period and have not yet received your AI Context Brief, you are entitled to a full refund at any time before delivery.

How refunds are processed

Refunds are issued by our payment processor (Paddle, acting as Merchant of Record) and returned to your original payment method. Processing usually takes 5–10 business days depending on your bank.

Contact

hello@mycontextos.com — we respond within 48 hours.